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Need Help? Contact our Support Team!

Our customers really appreciate the dedicated help of our support team. Here's how they rated our support in January 2023:

Our Support Team is available to assist you with:

  • General product & feature questions
  • Technical issues
  • Submission validation issues
  • All license-related requests
  • Update links & documentation requests
  • New feature or feature improvement ideas

Global Support Availability

Europe

Working Hours:
8 am - 5 pm CET Monday - Thursday
8 am - 4 pm CET Friday

Public Holidays:
- Apr 7, 2023
- Apr 10, 2023
- May 1, 2023
- May 18, 2023
- May 29, 2023
- June 8, 2023

North America

Working Hours:
8 am - 8 pm EST Monday - Friday

Public Holidays:
- Apr 7, 2023
- May 29, 2023





India

Working Hours:
10 am - 6 pm IST Monday - Friday

Japan

Working Hours:
10:00 am - 5:30 pm JST Monday - Friday

Please note that our offices are closed on holidays. We are available for you again on the following working day.

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