Our customers really appreciate the dedicated help of our support team. Here's how they rated our support in March 2024:
Our Support Team is available to assist you with:
- General product & feature questions
- Technical issues
- Submission validation issues
- All license-related requests
- Update links & documentation requests
- New feature or feature improvement ideas
Global Support Availability
Europe
Working Hours:
8 am - 5 pm CET Monday - Thursday
8 am - 4 pm CET Friday
Public Holidays:
- May 01, 2024
- May 09, 2024
- May 20, 2024
- May 30, 2024
North America
Working Hours:
8 am - 8 pm EST Monday - Friday
Public Holidays:
- May 27, 2024
India
Working Hours:
10 am - 6 pm IST Monday - Friday
Japan
Working Hours:
10:00 am - 5:30 pm JST Monday - Friday
Please note that our offices are closed on holidays. We are available for you again on the following working day.